Deposits

To secure your booking, a 50% deposit of the total services is required. This non-refundable deposit reserves your appointment, with the remaining balance due upon completion. Should you need to reschedule, the deposit can be applied to future services.

​

Late 

Please contact me if you will be up to 15 minutes late. More than 15 minutes late will be considered a no show and deposit will be forfeited.

​

Cancellation 

I understand that life can be unpredictable. Cancellations are accepted up to 24 hours prior to your scheduled appointment. Please note that-shows will incur a non-refundable fee of 100%. I appreciate your understanding cooperation.

​

Sick

Please cancel your appointment if you are feeling sick​

​

Same Day Appointments

An additional $30 fee will be applied to same-day appointments

​

Refunds

SERVICE

Refunds will not be provided for any services rendered

​

PRODUCTS

All our items are made with utmost care and love but if you are not happy with your purchase for any reason, we will be happy to issue a refund. You may return the item (at your own shipping cost) in its original condition and with its original package within 14 days of the purchase. Once we receive the item, we will issue the full refund (minus our shipping charges). We’d appreciate if you could provide tracking confirmation and delivery confirmation. The refunds will be made the same way as the payment method; our shipping costs will be deducted from the refund.

Though we try and ensure that our creations are absolutely durable, we understand that strings may break. In that case, we will be happy to restring any item for you within 30 days of the purchase at no cost. You’ll just have to send the item to us at your own shipping cost.  

​

Privacy & Safety

Your privacy and safety are our top priorities. We are committed maintaining the confidentiality of your personal information and ensuring a secure environment during your visit. I follow strict hygiene protocols and uses high-quality products to guarantee your well-being. You can relax and enjoy your experience, knowing that we take every measure to protect you and your privacy.

​